Privacy Policy
Last updated: Mar 14, 2026
Introduction
At NoMask AI, we are committed to transparency in how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address and name
- Password (encrypted and hashed)
1.2 Conversation Data
We store your conversations to provide continuity:
- Messages you send and AI responses
- Generated and edited images
- Uploaded files and images
- Conversation metadata (timestamps)
1.3 Technical Information
We automatically collect:
- IP address (for security purposes)
- Browser type and device information
- Error logs and performance metrics
1.4 Payment Information
Payments are handled by secure third-party providers. We do not store your credit card details or payment credentials. We only receive confirmation of successful transactions.
2. How We Use Your Information
- Service Delivery: To provide AI responses, generate images, and maintain conversation context
- Authentication: To verify your identity and manage your account
- Billing: To process subscriptions and manage payment status
- Improvement: To fix bugs and enhance platform performance
- Communication: To send service updates and security alerts
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share data only with:
- AI Providers: Your messages are sent to our AI service providers for processing
- Payment Processors: Payment information is handled by our secure payment providers
- Hosting Providers: Our infrastructure providers have technical access to stored data
- Legal Requirements: When required by law, court order, or government regulation
4. Data Retention
- Conversations: Stored until you choose to delete them
- Account Data: Stored for as long as your account is active
- Uploaded Files & Generated Images: Stored with your conversations until you delete them
When you delete your account, all personal data and conversations are permanently removed.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and all associated data
- Opt-out: Unsubscribe from non-essential communications
To exercise these rights, contact us at info@nomask.ai.
6. Data Security
- All communications are encrypted via HTTPS/TLS
- Passwords are hashed using bcrypt
- Database access is restricted and monitored
- Rate limiting and DDoS protection
No system is completely secure. We cannot guarantee absolute security, but we continuously work to protect your data from unauthorized access, loss, or misuse.
7. Cookies
- Essential Cookies: Required for authentication and session management
- Preference Cookies: Store your settings and UI preferences
We do not use third-party advertising cookies or sell your data to advertisers.
8. Children's Privacy
NoMask is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us at info@nomask.ai.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Significant changes will be communicated via email or platform notification.
10. Contact Us
For questions or requests regarding your privacy, contact us at:
Email: info@nomask.ai
Our Commitment
We collect only what's necessary to provide an excellent AI experience. We secure your data with industry-standard practices and give you complete control over your information.
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