Terms of Service
Last updated: Dec 3, 2025
1. Acceptance of Terms
By accessing or using NoMask ("the Service"), operated by NoMask AI, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.
NoMask AI is an open-minded artificial intelligence platform designed to provide informative and comprehensive responses across a wide range of topics. We prioritize intellectual freedom and thoughtful discourse while maintaining compliance with applicable laws and ethical guidelines.
2. Use of Service
2.1 Permitted Use
You may use NoMask for any lawful purpose, including but not limited to research, education, creative writing, technical assistance, and information gathering. We believe in freedom of inquiry and support open dialogue on diverse topics within legal and ethical boundaries.
2.2 User Responsibility
You are solely responsible for how you use information obtained from NoMask. While we provide comprehensive information and insights, you must comply with all applicable laws in your jurisdiction. This includes but is not limited to:
- Not using the Service to plan, commit, or facilitate illegal activities
- Not using the Service to harm, harass, or threaten individuals
- Not attempting to hack, exploit, or compromise the platform's infrastructure
- Not using the Service to generate spam, malware, or phishing content
- Not violating intellectual property rights of others
2.3 Age Requirements
You must be at least 18 years old to use NoMask. By using the Service, you represent that you meet this age requirement.
2.4 Multimodal Capabilities - Images and Files
NoMask supports multimodal interactions including text, images, document analysis, and AI-powered image generation/editing:
- Image Uploads: You can upload images for AI analysis, including screenshots, photos, diagrams, and visual content. The AI can extract text from images, analyze visual content, and answer questions about uploaded images.
- Document Uploads: Supported formats include PDF, TXT, DOCX, and other text-based files. The AI can read document contents, summarize information, and answer questions about uploaded documents.
- Image Generation: The AI can generate images from text descriptions. This feature is 80% uncensored - while NoMask itself has minimal restrictions, our third-party image generation provider has some content policy limitations. Generated images are subject to daily limits based on your subscription tier.
- Image Editing: You can upload images and request edits or modifications. The AI can edit uploaded images based on your instructions. This feature is 80% uncensored due to third-party provider limitations. Edited images are subject to the same daily limits as generated images.
- Processing and Security: Uploaded files are processed securely and used solely for providing AI responses. Files are subject to size and format restrictions for security purposes.
- Limitations: The platform does not support audio or video uploads. The AI does not generate files (code, documents, etc.) for download, only images.
All interactions include text-based responses, with optional support for image and document inputs, plus AI-powered image generation and editing capabilities.
2.5 Image Generation and Editing Safety Filters
While NoMask's text chat model is minimally censored, our image generation and editing models are approximately 80% uncensored. Our third-party image AI providers enforce certain safety filters that may occasionally block or modify image-related requests. Understanding these limitations helps set appropriate expectations:
- Widely Known Individuals: The image of the person you are trying to edit may be of a popular or widely known public figure, which can trigger content moderation policies
- Copyrighted Content: Requests involving copyrighted characters, trademarked brands, or intellectual property may be restricted by the AI provider
- Explicit Content: While we maintain minimal censorship, certain highly explicit or adult content may still be filtered by third-party AI providers
- Violence and Gore: Extremely graphic depictions of violence, gore, or harm may trigger safety filters
- Protected Groups: Content targeting specific protected groups based on race, religion, ethnicity, or other sensitive characteristics may be restricted
- Illegal Activities: Content depicting or encouraging illegal activities may be blocked by provider-level filters
- Minors and Children: Any content involving minors in inappropriate contexts will be blocked automatically
- Deepfakes and Impersonation: Attempts to create realistic deepfakes or impersonate real individuals may be restricted
Important Notice: These filters are enforced at the AI provider level (not by NoMask directly) and may result in generation failures, error messages, or fallback responses. If your request is blocked or fails, try rephrasing your prompt or adjusting your approach.
We continuously work to minimize these restrictions while maintaining responsible AI use. If you experience unexpected filtering, please contact us at info@nomask.ai with details.
2.6 Web Search and Real-Time Information
NoMask AI has access to web search capabilities to provide current and up-to-date information:
- The AI may automatically search the web when answering questions about current events, recent news, or time-sensitive topics
- Web search is used to supplement responses with accurate, real-time data beyond the AI's training cutoff date
- Search results are not stored or used for purposes beyond providing your immediate response
- The AI prioritizes web search data over its training data when there are conflicts regarding current information
- Web search functionality is context-aware and only activates when relevant to your query
2.7 AI Behavior and Communication Style
NoMask AI has a unique conversational personality designed to be engaging, direct, and authentic. You should be aware of the following characteristics:
- Authentic and Conversational: The AI uses genuine, natural language rather than formal corporate tone
- Direct and Honest: Responses are straightforward and candid. The AI may challenge assumptions or provide unfiltered perspectives
- Varied Tone: Communication style adapts to context and may range from supportive and encouraging to critical and challenging
- Natural Expression: The AI uses emojis naturally and may employ informal expressions as part of its authentic communication style
Important Notice: The AI's direct and authentic approach is an intentional design choice to foster genuine, unfiltered dialogue without corporate formality.
Customization Available: You can personalize the AI's behavior and communication style through SettingsPersonalization. In the custom instructions field, you can specify your preferred tone, formality level, or any other behavioral preferences to tailor the AI's responses to your liking.
By using this service, you acknowledge and accept that AI responses are designed to be authentic and direct. This communication style does not constitute harassment or abuse; it is the platform's intended approach to genuine conversation.
3. Account and Access
3.1 Account Creation
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Free and Pro Tiers
NoMask offers both free and paid subscription tiers with the following features:
Free Tier
- Daily Messages: 15 messages per day
- Free Credits: 12 credits for image generation & editing
- Max Characters: 2,000 characters per message
- Max Tokens: 5,000 tokens per response
- Memory: Enabled
- Web Search: Enabled
- Image Watermark: No
- Price: $0.00 USD / month
Pro Tier
- Daily Messages: 300 messages per day
- Free Credits: 100 credits for image generation & editing
- Max Characters: 15,000 characters per message
- Max Tokens: 15,000 tokens per response
- Memory: Enabled - Long-term conversation memory
- Web Search: Enabled - Real-time information access
- Image Watermark: No
- Price: $15.00 USD / month
3.3 Payment and Billing
Pro tier subscriptions are processed through our secure payment providers:
- Paddle: Our primary payment processor for credit card and debit card payments globally.
- Squad.co: For NGN (Nigerian Naira) payments. Prices are listed in USD and converted to NGN using real-time exchange rates through our system at the time of purchase.
- NowPayments: For cryptocurrency payments. Supports various cryptocurrencies with real-time conversion rates.
Payment is made as a one-time purchase for the selected period. Currency conversions are calculated at the current market rate at the time of transaction.
3.4 Refund Policy
NoMask AI offers a 14-day money-back guarantee for all Pro tier subscriptions. If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your purchase date.
To request a refund, contact us at info@nomask.ai or open a support ticket with your order details. Refunds will be processed to your original payment method within 5-10 business days.
After the 14-day refund period, all sales are final. No refunds will be provided for partial subscription periods or unused services.
4. Content and Intellectual Property
4.1 Your Content
You retain ownership of all content you input into NoMask. By using the Service, you grant us a license to process your inputs solely for the purpose of providing AI responses and improving the platform.
4.2 AI-Generated Content
AI responses generated by NoMask include both text and images, provided as-is. We make no warranties about their accuracy, completeness, or suitability for any purpose. You may use AI-generated content freely, but you assume all responsibility for verifying and validating such content before use.
Generated and edited images are owned by you upon creation. However, you are responsible for ensuring that your use of generated images complies with all applicable laws and does not infringe on third-party rights.
4.3 Platform Rights
NoMask, its design, branding, and underlying technology are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.
4.4 Uploaded Content Retention
Images and files you upload are handled as follows:
- Stored securely on our servers and associated with your chat conversations
- Retained as part of your chat history until you choose to delete them
- Not automatically deleted - you have full control over when to remove your uploaded content
- Can be deleted at any time by deleting the associated chat or clearing all chats through your account settings
- Not used to train AI models or shared with third parties
- Processed solely for providing AI responses to your queries
5. Disclaimers and Limitations
5.1 No Warranties
NoMask is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Service will be error-free, uninterrupted, or suitable for your needs.
5.2 No Medical, Legal, or Financial Advice
While NoMask can discuss medical, legal, and financial topics, responses do not constitute professional advice. Always consult qualified professionals for decisions affecting your health, legal standing, or finances.
5.3 Limitation of Liability
To the maximum extent permitted by law, NoMask and its operators shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service.
5.4 Sensitive Content and Risk Disclosure
NoMask discusses sensitive topics including those that may be illegal, dangerous, or controversial when asked:
- The AI provides factual information on sensitive subjects within legal and ethical boundaries
- When discussing potentially dangerous, illegal, or harmful topics, the AI includes brief informational notes about risks and consequences
- These disclosures are informational, not warnings or endorsements, and do not constitute legal, medical, or safety advice
- You are solely responsible for how you use any information provided, especially regarding sensitive topics
- NoMask does not encourage, endorse, or facilitate illegal activities through its responses
By using this service, you acknowledge that information about sensitive or controversial topics is provided for educational and informational purposes only, and you agree to use such information responsibly and lawfully.
6. Termination
We reserve the right to suspend or terminate your access to NoMask at our discretion, including for violations of these Terms or for conduct that we determine to be harmful to the platform or other users.
You may terminate your account at any time by contacting us or through your account settings.
7. Changes to Terms
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify users of significant changes via email or platform announcement.
8. Governing Law
These Terms are governed by applicable international laws. Any disputes arising from these Terms or your use of NoMask shall be resolved through binding arbitration or in courts of competent jurisdiction.
9. Contact
For questions about these Terms, contact us at:
Email: info@nomask.ai
Our Philosophy
NoMask exists to promote intellectual freedom and thoughtful discourse in the age of artificial intelligence. We believe that AI should be a tool for learning, exploration, and meaningful conversation, fostering open-minded inquiry within responsible boundaries.
We support diverse perspectives and encourage critical thinking. Our platform is built on the principles of transparency, user autonomy, and respect for knowledge, empowering you to explore ideas while maintaining ethical responsibility.
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