Terms of Service

2.1 Permitted Use

You may use NoMask for any lawful purpose, including but not limited to research, education, creative writing, technical assistance, and information gathering. We believe in freedom of inquiry and support open dialogue on diverse topics within legal and ethical boundaries.

2.2 User Responsibility

You are solely responsible for how you use information obtained from NoMask. While we provide comprehensive information and insights, you must comply with all applicable laws in your jurisdiction. This includes but is not limited to:

• Not using the Service to plan, commit, or facilitate illegal activities
• Not using the Service to harm, harass, or threaten individuals
• Not attempting to hack, exploit, or compromise the platform's infrastructure
• Not using the Service to generate spam, malware, or phishing content
• Not violating intellectual property rights of others

3.1 Account Creation

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Subscriptions and Billing

NoMask offers both free and paid subscription tiers. Paid subscriptions are processed through our secure payment providers. Payment is made as a one-time purchase for the selected period. Full details on available plans and pricing can be found on our Pricing page.

4.1 Purchases

NoMask AI operates on a subscription-based system with optional credit purchases. Please note:

• Subscriptions are purchased for a fixed period and do not auto-renew
• Credits can be purchased separately and never expire
• Unused subscription time and credits are generally non-refundable, except within our 14-day guarantee period

4.2 14-Day Money-Back Guarantee

For first-time purchases, we offer a 14-day money-back guarantee. If you are not satisfied with NoMask AI within the first 14 days of your initial purchase, you may request a full refund. This guarantee applies only to your first purchase and does not apply to:

• Subsequent purchases
• Credits that have already been used
• Accounts that have violated our Terms of Service
• Requests made after extensive platform usage

4.3 How to Request a Refund

To request a refund under our 14-day money-back guarantee, please contact our support team at info@nomask.ai or open a support ticket with the following information:

• Your account email address
• Your purchase order number
• The reason for your refund request

Refund requests must be submitted within 14 days of your initial purchase date. We will process approved refunds within 5-10 business days.

4.4 Technical Issues

If you experience technical issues that prevent you from using NoMask AI, please contact our support team at info@nomask.ai immediately. We will work to resolve the issue promptly. In cases where we cannot resolve technical issues within a reasonable timeframe, we may offer credits or a refund at our discretion.

4.5 Prohibited Refund Circumstances

Refunds will not be provided in the following circumstances:

• Account termination due to violation of Terms of Service
• Dissatisfaction with AI-generated content quality (AI results may vary)
• Change of mind after the 14-day guarantee period
• External factors beyond our control (e.g., internet connectivity issues)
• Credits that have already been used for successful content generation

4.1 Your Content

You retain ownership of all content you input into NoMask. By using the Service, you grant us a license to process your inputs solely for the purpose of providing AI responses and improving the platform.

4.2 AI-Generated Content

AI responses generated by NoMask, including text and images, are provided as-is. We make no warranties about their accuracy, completeness, or suitability for any purpose. You may use AI-generated content freely, but you assume all responsibility for verifying and validating such content before use.

Generated and edited images are owned by you upon creation. However, you are responsible for ensuring that your use of generated content complies with all applicable laws and does not infringe on third-party rights.

4.3 Platform Rights

NoMask, its design, branding, and underlying technology are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.

6.1 No Warranties

NoMask is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Service will be error-free, uninterrupted, or suitable for your needs.

6.2 No Professional Advice

While NoMask can discuss medical, legal, and financial topics, responses do not constitute professional advice. Always consult qualified professionals for decisions affecting your health, legal standing, or finances.