Terms of Service
Last updated: Mar 14, 2026
1. Acceptance of Terms
By accessing or using NoMask ("the Service"), operated by NoMask AI, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service.
2. Use of Service
2.1 Permitted Use
You may use NoMask for any lawful purpose, including but not limited to research, education, creative writing, technical assistance, and information gathering. We believe in freedom of inquiry and support open dialogue on diverse topics within legal and ethical boundaries.
2.2 User Responsibility
You are solely responsible for how you use information obtained from NoMask. While we provide comprehensive information and insights, you must comply with all applicable laws in your jurisdiction. This includes but is not limited to:
- Not using the Service to plan, commit, or facilitate illegal activities
- Not using the Service to harm, harass, or threaten individuals
- Not attempting to hack, exploit, or compromise the platform's infrastructure
- Not using the Service to generate spam, malware, or phishing content
- Not violating intellectual property rights of others
2.3 Age Requirements
You must be at least 18 years old to use NoMask. By using the Service, you represent that you meet this age requirement.
3. Account and Access
3.1 Account Creation
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Subscriptions and Billing
NoMask offers both free and paid subscription tiers. Paid subscriptions are processed through our secure payment providers. Payment is made as a one-time purchase for the selected period. Full details on available plans and pricing can be found on our Pricing page.
4. Refund Policy
We want you to be satisfied with NoMask AI. This section outlines the conditions under which refunds are available for subscription purchases and credits.
4.1 Purchases
NoMask AI operates on a subscription-based system with optional credit purchases. Please note:
- Subscriptions are purchased for a fixed period and do not auto-renew
- Credits can be purchased separately and never expire
- Unused subscription time and credits are generally non-refundable, except within our 14-day guarantee period
4.2 14-Day Money-Back Guarantee
For first-time purchases, we offer a 14-day money-back guarantee. If you are not satisfied with NoMask AI within the first 14 days of your initial purchase, you may request a full refund. This guarantee applies only to your first purchase and does not apply to:
- Subsequent purchases
- Credits that have already been used
- Accounts that have violated our Terms of Service
- Requests made after extensive platform usage
4.3 How to Request a Refund
To request a refund under our 14-day money-back guarantee, please contact our support team at info@nomask.ai or open a support ticket with the following information:
- Your account email address
- Your purchase order number
- The reason for your refund request
Refund requests must be submitted within 14 days of your initial purchase date. We will process approved refunds within 5-10 business days.
4.4 Technical Issues
If you experience technical issues that prevent you from using NoMask AI, please contact our support team at info@nomask.ai immediately. We will work to resolve the issue promptly. In cases where we cannot resolve technical issues within a reasonable timeframe, we may offer credits or a refund at our discretion.
4.5 Prohibited Refund Circumstances
Refunds will not be provided in the following circumstances:
- Account termination due to violation of Terms of Service
- Dissatisfaction with AI-generated content quality (AI results may vary)
- Change of mind after the 14-day guarantee period
- External factors beyond our control (e.g., internet connectivity issues)
- Credits that have already been used for successful content generation
4.6 Refund Processing
Approved refunds will be processed using the original payment method. Please allow 5-10 business days for the refund to appear in your account, depending on your financial institution's processing time.
5. Content and Intellectual Property
4.1 Your Content
You retain ownership of all content you input into NoMask. By using the Service, you grant us a license to process your inputs solely for the purpose of providing AI responses and improving the platform.
4.2 AI-Generated Content
AI responses generated by NoMask, including text and images, are provided as-is. We make no warranties about their accuracy, completeness, or suitability for any purpose. You may use AI-generated content freely, but you assume all responsibility for verifying and validating such content before use.
Generated and edited images are owned by you upon creation. However, you are responsible for ensuring that your use of generated content complies with all applicable laws and does not infringe on third-party rights.
4.3 Platform Rights
NoMask, its design, branding, and underlying technology are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.
4.4 Uploaded Content
Images and files you upload are handled as follows:
- Stored securely on our servers and associated with your chat conversations
- Retained as part of your chat history until you choose to delete them
- Can be deleted at any time by deleting the associated chat or clearing all chats
- Not used to train AI models or shared with third parties
- Processed solely for providing AI responses to your queries
6. Disclaimers and Limitations
6.1 No Warranties
NoMask is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Service will be error-free, uninterrupted, or suitable for your needs.
6.2 No Professional Advice
While NoMask can discuss medical, legal, and financial topics, responses do not constitute professional advice. Always consult qualified professionals for decisions affecting your health, legal standing, or finances.
6.3 Limitation of Liability
To the maximum extent permitted by law, NoMask and its operators shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service.
7. Termination
We reserve the right to suspend or terminate your access to NoMask at our discretion, including for violations of these Terms or for conduct that we determine to be harmful to the platform or other users.
You may terminate your account at any time by contacting us or through your account settings.
8. Changes to Terms
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify users of significant changes via email or platform announcement.
9. Governing Law
These Terms are governed by applicable international laws. Any disputes arising from these Terms or your use of NoMask shall be resolved through binding arbitration or in courts of competent jurisdiction.
10. Contact
For questions about these Terms, contact us at:
Email: info@nomask.ai
Our Philosophy
NoMask exists to promote intellectual freedom and thoughtful discourse in the age of artificial intelligence. We believe that AI should be a tool for learning, exploration, and meaningful conversation, fostering open-minded inquiry within responsible boundaries.
We support diverse perspectives and encourage critical thinking. Our platform is built on the principles of transparency, user autonomy, and respect for knowledge, empowering you to explore ideas while maintaining ethical responsibility.
Stay Connected!
Follow us on social media for the latest AI tools, updates, and tips!
Instagram
@nomask.ai
X (Twitter)
@nomaskai